Frequently Asked Questions
Do you have a store?
No, we are not open to the public, but business customers can visit our office to view samples by appointment. For large orders we can arrange samples to be delivered to you.
Is there a minimum quantity?
We are a specialist supplier to businesses, schools and clubs. We have low minimums of 10 caps without decoration, 20 caps with embroidery and 25 caps with screen printing. Substantial discounts are offered for 50+ items. We do not sell individual items to the public. Please note that as Otto and Decky caps come from the USA, the minimum recommended quantity is 61 caps for Otto and 71 caps for Decky. Smaller quantities can be ordered but there is an additional freight charge.
Can Simply Headwear help me choose the right headwear?
We recommend you start by thinking about what it will be used for. Is it primarily for sun protection, warmth, for a promotional giveaway, for a club or for safety reasons? Do you have corporate or club colours that you want to match or complement? Then browse our range of items and contact us for a quote. We will happily make suggestions and can usually offer similar styles but at different price points to suit your budget.
How quickly will I receive my order from Simply Headwear?
Usually about 10 working days for the first order and 5 working days for subsequent orders. This can vary slightly and we can give you a specific time frame before you place an order. Initial orders take a longer because your logo has to be set-up. Otto and Decky cap orders take a little longer as the caps come from the USA. If you place a custom or indent order these take anywhere from 3-8 weeks but can offer substantial cost savings, especially for larger quantities.
What types of headwear do you supply?
Visit our homepage for a list of most of the items we offer. If you don’t see what you want there, then please contact us as we may be able to provide it.
Can I add my logo or brand to my headwear?
Yes, we can embroider, screen print or transfer onto almost any headwear items. Visit our branding page for more information.
Can we tailor make our own caps to get something unique?
Yes, you can create your own customised design from as little as 144 units. Choose the style, colour, peak, strap and add logos or designs across the whole cap area. Contact us for a quote.
Can I see the cap I like before I order?
Yes we can provide samples, subject to certain conditions.
Where do you supply to?
We are based in Perth and supply to the whole of Australia.